Accessibility Statement

Last updated: 7 March 2026

Our Commitment to Accessibility

Koading.com ("Koading", "we", "us", "our") is committed to making sure our website is accessible to as many people as possible, including people with disabilities. We believe that every person deserves equal access to information and services on the internet, regardless of their ability.

We are continuously working to improve the accessibility and usability of our website to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines are published by the World Wide Web Consortium (W3C) and are the internationally recognised standard for web accessibility.

Our accessibility efforts also aim to meet the requirements of the following laws and regulations:

• Americans with Disabilities Act (ADA) (United States)
• Equality Act 2010 (United Kingdom)
• European Accessibility Act (European Union)
• UAE Federal Law No. 29 of 2006 concerning the Rights of People with Disabilities (United Arab Emirates)

Accessibility Features on Our Website

We have taken the following steps to make our website more accessible:

Navigation and Structure

• Clear and consistent navigation menus across all pages
• Logical heading structure (H1, H2, H3) so screen readers can understand the page layout
• Breadcrumb navigation on all pages to help you know where you are on the website
• A clear and visible focus indicator for keyboard users navigating through links and buttons
• Skip-to-content links that let keyboard users jump past the navigation to the main content
• ARIA landmarks and roles to help assistive technology understand the purpose of different page sections

Text and Content

• Readable font sizes with clear contrast between text and background colours
• Content written in plain, easy-to-understand language (targeting a Grade 6 reading level where possible)
• Text can be resized up to 200% without losing content or functionality
• No content that relies on colour alone to convey meaning
• Line spacing and paragraph spacing that makes text easy to read

Images and Media

• Alt text (alternative text descriptions) on all meaningful images so screen readers can describe them to visually impaired users
• Decorative images are marked so screen readers skip them
• No content that flashes more than three times per second (to reduce seizure risk)
• Video content includes captions where available

Forms and Interactive Elements

• All form fields have clear labels that are properly associated with their inputs
• Error messages are clearly written and tell you exactly what needs to be fixed
• Required fields are clearly marked
• All interactive elements (buttons, links, form fields) can be used with a keyboard alone
• Dropdown menus and accordions work with both mouse and keyboard

Colour and Contrast

• Text and background colours meet the WCAG 2.1 Level AA contrast ratio of 4.5:1 for normal text and 3:1 for large text
• Links are visually different from surrounding text (not just by colour)
• Interactive elements have visible focus states

Responsive Design

• Our website works on all screen sizes, from mobile phones to large desktop monitors
• Content reflows properly when the browser window is resized or zoomed
• Touch targets on mobile devices are large enough to be easily tapped

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers: JAWS, NVDA, VoiceOver (macOS and iOS), TalkBack (Android)
• Screen magnifiers: ZoomText, macOS Zoom, Windows Magnifier
• Voice control: Dragon NaturallySpeaking, Windows Speech Recognition, macOS Voice Control
• Switch access: Hardware switches and alternative input devices
• Keyboard-only navigation: All interactive elements are accessible using Tab, Enter, Space, and arrow keys

Browser Support

Our website is designed to work with the latest versions of the following browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

We recommend keeping your browser up to date to get the best experience and the most accessibility features.

Known Limitations

While we strive to make every part of our website accessible, some areas may not yet fully meet WCAG 2.1 Level AA standards. Known limitations include:

• Third-party content: Some embedded content from third parties (such as Calendly booking widgets, YouTube videos, or social media feeds) may not be fully accessible. We work with these providers to improve accessibility where possible.
• PDF documents: Some older PDF documents may not be fully accessible. We are working to convert these to accessible formats. If you need an accessible version of any document, please contact us.
• Older blog content: Some blog posts published before our accessibility review may have images without alt text or other accessibility gaps. We are updating these on an ongoing basis.

Our Ongoing Efforts

Accessibility is not a one-time project. It is an ongoing commitment. Here is what we are doing to keep improving:

• Regular audits: We conduct accessibility audits of our website at least twice a year using both automated tools and manual testing
• Training: Our web development and content teams receive regular training on accessibility best practices
• Testing: We test our website with real assistive technology (screen readers, keyboard navigation) during development
• User feedback: We welcome feedback from visitors with disabilities and use it to prioritise improvements
• New content: All new pages, blog posts, and features are built with accessibility in mind from the start

Accessibility Tools We Recommend

If you have difficulty using our website, the following free tools may help:

• Text size: Use your browser's zoom feature (Ctrl/Cmd + Plus to zoom in, Ctrl/Cmd + Minus to zoom out, Ctrl/Cmd + 0 to reset)
• Screen reader: NVDA (free, Windows) or VoiceOver (built into macOS and iOS)
• High contrast: Most operating systems have a high contrast mode in their display settings
• Text-to-speech: Most browsers and operating systems include built-in text-to-speech features

Reporting Accessibility Issues

We take accessibility very seriously. If you find any part of our website that is difficult to use because of an accessibility barrier, we want to hear from you. Please contact us with the following information:

• A description of the accessibility issue you experienced
• The web page address (URL) where you found the problem
• The browser and operating system you were using
• Any assistive technology you were using (e.g., screen reader, magnifier)
• Your contact information so we can follow up with you

We will acknowledge your report within 2 business days and aim to resolve accessibility issues within 30 days. If a fix will take longer, we will let you know and provide an alternative way to access the content in the meantime.

Contact Us

If you have any questions about the accessibility of our website, or if you need help accessing any content, please contact us:

• Email: [email protected]
• General enquiries: [email protected]
• Phone: +1 (786) 735-4111
• Website: koading.com/contact-us

We are committed to making our website accessible to everyone and appreciate your feedback in helping us improve.