Terms & Conditions

Last updated: 7 March 2026

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website at koading.com ("Website") and any services provided by Koading.com ("Koading", "we", "us", "our"). Koading is an award-winning digital marketing agency with offices in the United States, the United Kingdom, and the United Arab Emirates.

By accessing or using our Website or engaging our services, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you must stop using our Website and services immediately.

These Terms should be read together with our Privacy Policy and Cookie Policy, which also apply to your use of our Website.

2. Definitions

In these Terms, the following definitions apply:

• "Client" means any individual or business that engages Koading to provide digital marketing services under a separate service agreement.
• "Content" means all text, images, graphics, videos, code, data, and other materials published on our Website.
• "Services" means all digital marketing services offered by Koading, including but not limited to SEO, Local SEO, AI SEO, Google Maps SEO, PPC Management, Web Design, E-commerce SEO, Technical SEO, and Content Marketing.
• "User" or "you" means any person who accesses or uses our Website.

3. Use of Our Website

You may use our Website for lawful purposes only. When using our Website, you agree not to:

• Use the Website in any way that breaks any applicable local, national, or international law or regulation
• Use the Website in any way that is fraudulent, harmful, or connected to any fraudulent or harmful purpose
• Attempt to gain unauthorised access to any part of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website
• Use any automated system (including bots, spiders, or scrapers) to access the Website or extract data without our written permission
• Introduce any viruses, trojans, worms, or other harmful material to the Website
• Copy, reproduce, modify, distribute, or republish any Content from the Website without our prior written consent
• Use the Website to send unsolicited commercial messages (spam)
• Interfere with or disrupt the integrity or performance of the Website

We reserve the right to restrict or terminate your access to the Website at any time, without notice, if we reasonably believe you have violated these Terms.

4. Our Services

The information on our Website about our digital marketing services is provided for general information only. It does not constitute a binding offer or contract. All services are subject to a separate written service agreement between Koading and the Client.

Service agreements will detail the specific scope of work, deliverables, timelines, fees, payment terms, and other conditions that apply to the services. In the event of any conflict between these Terms and a signed service agreement, the service agreement will take priority.

No Guarantee of Results

Digital marketing, including SEO and PPC, depends on many factors outside our control, such as search engine algorithm changes, competitor activity, market conditions, and the quality of the Client's website and content. While we use industry best practices and proven strategies, we cannot and do not guarantee specific rankings, traffic levels, leads, or revenue outcomes.

Any case studies, testimonials, or results mentioned on our Website represent past performance and are not a promise of future results.

5. Intellectual Property

Our Content

All Content on our Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, page layout, and software, is the property of Koading or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

Our name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Koading. You may not use these marks without our prior written permission.

Limited Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use our Website for personal, non-commercial purposes. This licence does not include the right to:

• Modify or copy our Content (except for your own personal use such as printing a page for reference)
• Use any Content for commercial purposes without our written consent
• Remove any copyright, trademark, or other proprietary notices from our Content
• Transfer the Content to another person or "mirror" the Content on any other server

User-Submitted Content

If you submit any content to us (such as testimonials, reviews, feedback, or ideas), you grant Koading a worldwide, royalty-free, perpetual, irrevocable licence to use, reproduce, modify, publish, translate, distribute, and display that content in any media for marketing and business purposes. You confirm that any content you submit is your own original work and does not infringe the rights of any third party.

6. Third-Party Links

Our Website may contain links to websites operated by third parties. These links are provided for your convenience and information only. We do not control and are not responsible for the content, privacy practices, or availability of third-party websites. A link on our Website does not mean we endorse or approve that third-party website or its content.

We recommend that you read the terms and conditions and privacy policy of any third-party website you visit.

7. Disclaimers

Our Website and all Content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Koading disclaims all warranties, whether express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• The accuracy, completeness, reliability, or timeliness of any Content on the Website
• That the Website will be uninterrupted, secure, or free from errors or viruses
• That any defects in the Website will be corrected

The Content on our Website, including blog posts, guides, and articles, is for general information only. It should not be treated as professional advice. You should consult with a qualified professional before making any business decisions based on information from our Website.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Koading, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, use, goodwill, or other intangible losses
• Damages resulting from your access to, use of, or inability to use our Website
• Damages resulting from any content obtained from our Website
• Damages resulting from unauthorised access to or changes to your transmissions or data

Where we provide services under a separate agreement, our total liability for any claim arising out of or related to those services shall not exceed the total fees paid by the Client to Koading in the 12 months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Koading and its directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of our Website in violation of these Terms
• Any content you submit to us that infringes the rights of a third party
• Your violation of any applicable law or regulation

10. Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please read it carefully.

For information about the cookies we use, please refer to our Cookie Policy.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the jurisdiction where our main office is located. For Clients in the United States, the laws of the State of Florida shall apply. For Clients in the United Kingdom, English law shall apply. For Clients in the United Arab Emirates, the laws of Dubai shall apply.

Any disputes arising out of or related to these Terms shall be resolved exclusively in the courts of the applicable jurisdiction as described above. Before starting any legal proceedings, both parties agree to attempt to resolve the dispute through good-faith negotiation for a period of at least 30 days.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by any court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be removed. The remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Koading regarding your use of our Website. They replace all prior agreements, understandings, and representations relating to the subject matter of these Terms.

14. Changes to These Terms

We reserve the right to update or change these Terms at any time. When we make changes, we will update the "Last updated" date at the top of this page. We may also notify you by email or through a notice on our Website if the changes are significant.

Your continued use of our Website after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you should stop using our Website.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• General enquiries: [email protected]
• Phone: +1 (786) 735-4111
• Website: koading.com/contact-us